Privacy Policy

Welcome to the privacy policy for Wild Spins. This page explains how we collect, use, store, and protect personal and technical information when you use our site. We take user privacy seriously and aim to describe, in plain language, what data we handle and how you can manage it.

Types of data we collect

We collect a range of information needed to operate an online casino and sportsbook service, provide support, and maintain security. Data falls into three main categories outlined below.

Personal data

Personal data includes information you provide when creating an account, such as name, date of birth, email address, phone number, and any verification documents you submit. It also covers contact details you share for support or account recovery.

Technical data

Technical data covers device and connection details, including IP address, browser type, operating system, device identifiers, and usage data. This information helps us maintain site performance, detect fraud, and improve the user experience.

Transactional data

Transactional data includes account activity, deposits, withdrawals, bets, game history, and promotional activity. Payment method details are collected when you make a deposit or withdrawal, subject to the security practices described below.

How we use your information

We use data to create and manage accounts, process transactions, provide customer support, prevent fraud, and ensure platform security. Data also supports responsible gaming tools, internal analytics, and compliance with applicable obligations. Where we use data for communications or marketing, we provide clear opt-out options.

Data protection practices

We use industry-standard technical and organizational measures to protect data from unauthorized access, alteration, or disclosure. Access to personal data is limited to authorized staff and service providers who require it to perform their duties. WildSpins maintains procedures for secure handling and storage, and we regularly review our security controls.

Cookies and tracking technologies

We use cookies and similar technologies to operate core site functions, remember preferences, analyze site usage, and serve relevant content. Some tracking tools are provided by third parties for analytics and advertising. You can manage cookie preferences through your browser or any cookie settings available on the site.

User rights

You have rights over your personal data, including the right to access, correct, and request deletion of information where applicable. You may also object to or restrict certain processing activities and withdraw consent for direct marketing at any time.

Access, correction, and deletion

To access or update your account data, log in and use the account settings or contact our support channels. If you request deletion, we will respond and, where feasible, remove your data from active systems while retaining any information we must keep for legitimate operational or legal reasons.

Information sharing and third parties

We share data with service providers and partners who perform services on our behalf, such as payment processors, fraud prevention, and analytics. Those parties are contractually required to protect data and may only use it for specified purposes. We do not sell personal data to third parties.

Privacy policy updates

We may update this policy to reflect changes in our practices. Material changes will be posted on this page with an updated effective date. Continued use of the service after updates indicates acceptance of the revised terms.